• We ship worldwide for a flat rate of $15USD using UPS, DHL, TNT or Fedex.
• Orders within Turkey are shipped for free.

Processing Time

• All shipments are dispatched from Kayseri, Turkey.
• Once an order is placed, our processing time is approximately 3-5 business days.  For custom orders, processing time may take up to 2 weeks.
• Customers will receive an email confirmation with tracking information from once the package ships.

Estimated Shipping Times

• Turkey: 1-4 business days
• USA and Canada: 3-7 business days
• All Other Destinations: 3-10 days

Customs and Other Fees

• Any extra customs or other fees incurred upon delivery are the responsibility of the customer and not OAK Creative Designs

Other

• All sales are final.  If there is an error with your order or your order is damaged, please contact us within 5 days to receive a refund or replacement
• If your package does not arrive due to an incorrect address entered during order placement, we cannot refund or reship your order.
• Please contact us at info@oakcreativedesigns.com if you have any questions or concerns.