Yes, we offer express worldwide shipping. For current shipping rates and estimated delivery times, see our Shipping and Delivery policy.

Orders are generally delivered within 3–10 business days after processing, depending on the destination. Please check our Shipping and Delivery policy for the latest delivery estimates and processing details.

For U.S. orders, no. We ship on a Delivered Duty Paid (DDP) basis, so customs duties and import fees are covered by OAK.

For other countries, local customs duties or taxes may apply and are the customer's responsibility.

All sales are final. If your order arrives damaged or there is an error on our part, contact info@oakcreativedesigns.com within 5 days of delivery so we can review the issue and arrange a refund or replacement where appropriate. Read our Refund Policy for the full details.

Email info@oakcreativedesigns.com within 5 days of delivery, including your order number and clear photos of the issue.

Orders that are undelivered because an incorrect address was entered cannot be refunded or reshipped.

Please contact us as soon as possible if you need to cancel or change your order. We may be able to make changes before your order is processed or shipped, but changes cannot be guaranteed once processing has begun.

Each product page includes information about the product, including its materials, dimensions, recommended age or use, and other important details where applicable.

We’re happy to help. Email us at info@oakcreativedesigns.com.