Shipping and Delivery

Shipping Rates
  • We ship worldwide for a flat rate of $15USD using Fedex, TNT, DHL or UPS.
  • Orders within Turkey are shipped for free.

Processing Time

  • All shipments are dispatched from Kayseri, Turkey.
  • Once an order is placed, our processing time is approximately 3-5 business days.  For custom orders, processing time may take up to 2 weeks.
  • Customers will receive an email confirmation with tracking information from once the package ships.

Estimated Shipping Times

  • Turkey: 1-4 business days.
  • USA and Canada: 3-7 business days.
  • All Other Destinations: 3-10 days.

Customs and Other Fees

  • Any extra customs or other fees incurred upon delivery are the responsibility of the customer and not OAK Creative Designs.

Other

  • All sales are final.  If there is an error with your order or your order is damaged, please contact us within 5 days to receive a refund or replacement.
  • If your package does not arrive due to an incorrect address entered during order placement, we cannot refund or reship your order.
  • Please contact us at info@oakcreativedesigns.com if you have any questions or concerns.