Hijab Doll with Abaya | Handmade Muslim Doll

• We ship to North America and Europe for a flat rate of 15 USD using UPS, FedEx, or DHL.
• Shipping to other countries varies depending on the destination, with most starting at 30 USD.
• Orders within Türkiye are shipped for free.

Customs and Other Fees

• Any extra customs or other fees incurred upon delivery are the responsibility of the customer and not OAK Creative Designs.

Processing Time

• All shipments are dispatched from Kayseri, Türkiye.
• Once an order is placed, our processing time is approximately 1-5 business days.  For custom orders, processing time may take up to 2 weeks.
• Customers will receive an email confirmation with tracking information from once the package ships.

Estimated Shipping Times

• Türkiye: 1-4 business days.
• USA and Canada: 3-7 business days.
• All Other Destinations: 3-10 business days.

Other

• All sales are final. If there is an error with your order or your order is damaged, please contact us within 5 days to receive a refund or replacement.
• If your package does not arrive due to an incorrect address entered during order placement, we cannot refund or reship your order.

• Contact us at info@oakcreativedesigns.com if you have any questions, special requests, or wholesale inquiries.

Our business model aims to reinvest in the community and provide sustainable income that helps local marginalized women support their families.